The patch provided should be specific to the version you given in the incident, that might be specific to that version. So you should create a new incident to get a patch for SUP 2.2 SP02 or you can upgrade to SP04 and apply the patch.
Midhun VP
The patch provided should be specific to the version you given in the incident, that might be specific to that version. So you should create a new incident to get a patch for SUP 2.2 SP02 or you can upgrade to SP04 and apply the patch.
Midhun VP