HI,
SD gurus Please help me in this issue, Order confirmation is sending by FAX to every customer, Among them one customer is not getting the fax, but others are receiving the fax. We check all configuration is ok, But when i check in SOST t code, The Fax number is missing there, I checked every thing but i can't find why that fax no is not showing in SOST in this time period. The user change the number during creating order, by clicking communication medium, condition record also correct, but under output type default control transmit-ion medium is print out, not fax is it make problem., Under customer master
please help me how to know the missing part , where is the problem please suggest me How to check and what to check,