Hello Jurgen,
My question is about the RMA items need to send back to the subcontract to
perform the fix, which is a new process. Our old process is RMA items sending
to us and we re-sending those RMA items to the subcontractor to perform the
repair service.
For sending back the RMA items to the subcontractor, it can be either us or the
customer arrange the trucker to send it to the subcontractor premises.
How to perform such new process in the R/3 system especially the stock
ownership has to reflect correctly in the subcontract process?
Regards,
Tuff