1) There is no Syclo any more.
2) All Agentry Application are only release on SMP 3. You can alway pull an older version of the applicaito, but the lastest release is on SMP 3. Note, Agentry 6.0 Is going to be EOL next year. Only bug fixes are going into Agentry 6. Any thing new goes into SMP 3.
3) You will need to talk your AE.