Dear Gerhard,
Thank you for your reply. I have seen this functionnality but I've got some questions about the usage of it.
When sending the survey, how is the customer receiving it? Is it a link or a file? Do the customer need to have access to the system ?
Moreover, the most important point is how to get the data answered from the customers.
I have seen that I can decide when I do send the survey and that's a good thing. However, my problem now is more how to collect and where are the data going to be analyzed?
Thanks a lot for your precious help,
Regards,
Anaïs