Hi Tammy,
We just checked event viewer log for windows and noticed below error
Faulting application path: C:\Program Files\SAP Lumira\Desktop\cefframe\SAPLumira.exe
Faulting module path: C:\Program Files\SAP Lumira\Desktop\cefframe\libcef.dll
Report Id: 749cbda0-037e-11e5-b193-1c3e84f97a8c
<Data>SAPLumira.exe</Data>
<Data>0.0.0.0</Data>
<Data>5526c61d</Data>
<Data>libcef.dll</Data>
<Data>3.1650.1562.0</Data>
<Data>52d3dd6e</Data>
<Data>80000003</Data>
<Data>001179c0</Data>
<Data>1940</Data>
<Data>01d0978b36728b69</Data>
<Data>C:\Program Files\SAP Lumira\Desktop\cefframe\SAPLumira.exe</Data>
<Data>C:\Program Files\SAP Lumira\Desktop\cefframe\libcef.dll</Data>
<Data>749cbda0-037e-11e5-b193-1c3e84f97a8c</Data>
Error mesage is SAP Lumira.exe has stopped working
Best regards
Alex yang