Are you entered credit memo (or) Subsequent credit?
If you entered partial credit (Subsequent credit) then the system won't populate the fields 'Amount' and 'Quantity' automatically. you need to manually enter those details.
Are you entered credit memo (or) Subsequent credit?
If you entered partial credit (Subsequent credit) then the system won't populate the fields 'Amount' and 'Quantity' automatically. you need to manually enter those details.