Hello Mounesh
Thanks for the reply. Yes. You are right to customize the work flow. I may need lit bit more detail help. My plan is to create two more status lets say 1st approval and 2nd approval. Once all the data collected status can be set to 1st approval and work flow should come into picture to get approval and status required to set to 2nd approval for last approval. Once we receive both approval then investigation should start.
Can you please give me more detailed procedure to implement this?